Data Privacy

We process only the technically necessary data and the data entered when contacting us. In the following the privacy policy in detail.

Responsible entity
dotcompany GmbH
Dorfstr. 79, 8717 Benken SG, Switzerland

Collection and processing of personal data
(a) Contact Form: When you use our contact form or e-mail to get in touch with us, we collect the data you enter, including your name, email address, phone number, message and, if applicable, a file you upload. This data will only be used to process your request and will not be passed on to third parties unless this is necessary to fulfill your request.

Collection and processing of non-personal data
In order to be able to provide the services used reliably, technically flawlessly and also in compliance with the law, the web host creates so-called log files. These contain information such as: IP addresses, date and time, log information such as protocol type, version, the requested action, status codes or information on the transferred data (e.g. the size of a question or an answer), error messages and, depending on the application, application-specific information such as message IDs in the case of e-mails, or, in the case of web accesses, information on the browser used (user agent string) or, if applicable, the page from which the visitor accessed the website. The data remains on the systems until the operational necessity ceases to exist and the statutory or contractual time limits expire, after which it is automatically deleted. For most data, this is a maximum of six months.

Legal basis and purpose of data processing
The processing of your personal data is based on your consent pursuant to Art. 6 para. 1 lit. a DSGVO (Datenschutz-Grundverordnung / "General Data Protection Regulation") and the nDSG. The data processing serves exclusively the purpose of responding to your inquiry and communicating with you.

Data security
We take appropriate technical and organizational measures to ensure the security of your personal data and to protect it from unauthorized access, loss or misuse. Our security measures are regularly reviewed and adapted to technological progress.

Duration of storage
Your personal data will only be stored for as long as is necessary to fulfill the purpose for which it was collected. After the communication has been completed, your data will be deleted unless there are legal obligations to retain it.

Your rights
You have the right to obtain information about the processing of your personal data. In addition, you have other rights under the General Data Protection Regulation, including the right to rectification, erasure, restriction of processing and to object to processing. Please contact us using the contact details below to exercise your rights.

If you have any questions, comments or concerns regarding this privacy statement or the processing of your personal data, you can contact us:
dotcompany GmbH
Dorfstrasse 79, 8717 Benken SG, Switzerland

Privacy Policy

Version from 01.01.2024

In this privacy policy, we, dotcompany GmbH (hereinafter dotcompany, we or us), explain how we collect and process personal data. This is not an exhaustive description; other data protection declarations or general terms and conditions, conditions of participation and similar documents may regulate specific matters. Personal data is understood to be all information that relates to a specific or identifiable person.
If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please make sure that these persons are aware of this Privacy Policy and only share their personal data with us if you are allowed to do so and if this personal data is correct. This Privacy Policy is designed to comply with the requirements of the EU General Data Protection Regulation ("GDPR"), the Swiss Data Protection Act ("DPA") and the revised Swiss Data Protection Act ("revDSG"). However, whether and to what extent these laws are applicable depends on the individual case.

Responsible for the data processing we describe here is dotcompany GmbH, Dorfstrasse 79, 8717 Benken SG, Switzerland, unless otherwise stated in the individual case. If you have any concerns regarding data protection, you can send them to us at the following contact address:

We primarily process personal data that we receive from users, customers and other business partners in the course of our business relationship with them and other persons involved in it, or that we collect from their users when operating our websites, apps and other applications.

To the extent permitted, we also take certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, Internet) or receive such data from authorities and other third parties. In addition to the data about you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and legal proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude and process transactions with your employer), information about you in correspondence and meetings with third parties, creditworthiness information (insofar as we conduct business with you personally). (e.g. so that we can conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, creditworthiness information (insofar as we process transactions with you personally), information about you provided to us by people close to you (family, advisors, legal representatives, etc.) so that we can conclude contracts with you. ) so that we can conclude or process contracts with you or involving you (e.g. references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners of ours on the use or provision of services by you (e.g. payments made, purchases made, etc.). e.g. payments made, purchases made)), information from the media and Internet about you (if this is indicated in the specific case, e.g. in the context of an application, press review, marketing/sales, etc.),Your addresses and, if applicable, interests and other socio-demographic data (for marketing), data related to the use of the website (e.g. IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of visit, pages and content accessed, functions used, referring website, location details).

Purposes of data processing and legal basis
We use the personal data collected by us primarily to clarify user concerns and to conclude and process our contracts with our customers and business partners, so in particular in the context of software development with our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this capacity. In addition, we process personal data of you and other persons, to the extent permitted and deemed appropriate, also for the following purposes, in which we (and sometimes also third parties) have a legitimate interest corresponding to the purpose: Offering and further developing our offers, services and websites, apps and other platforms on which we are present; Communicating with third parties and processing their requests (e.g. applications, media inquiries); Testing and optimizing procedures for needs analysis for the purpose of directly addressing customers as well as collecting personal data from publicly available sources for the purpose of customer acquisition; Advertising and marketing (including the organization of events), insofar as you have not objected to the use of your data (if we send you advertising as an existing customer of ours, you can object to this at any time; we will then place you on a blocking list against further advertising mailings); Market and opinion research, media monitoring; Assertion of legal claims and defense in connection with legal disputes and official proceedings; Prevention and investigation of criminal offenses and other misconduct (e.g., conducting internal investigations, data analysis to combat fraud); Guarantees of our operations, in particular IT, our websites, apps and other platforms; Video surveillance to maintain housekeeping rights and other measures for IT, building and facility security and protection of our employees and other persons and assets belonging to or entrusted to us (such as access controls, visitor lists, network and mail scanners, telephone records); Purchase and sale of business units, companies or parts of companies and other transactions under company law and the associated transfer of personal data as well as measures for business management and insofar as necessary to comply with legal and regulatory obligations as well as internal regulations of dotcompany. Insofar as you have given us consent to process your personal data for certain purposes (for example, when you register to receive newsletters or contact us via the contact form), we process your personal data within the scope of and based on this consent, insofar as we have no other legal basis and we require such a basis. Consent given can be revoked at any time, but this has no effect on data processing that has already taken place.

Duration of the retention of personal data
We process and store your personal data as long as it is necessary for the fulfillment of our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e., for example, for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond that in accordance with the statutory retention and documentation obligations. In this context, it is possible that personal data will be retained for the time during which claims can be asserted against our company and insofar as we are otherwise legally obligated to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the above-mentioned purposes, it will be deleted or anonymized as a matter of principle and to the extent possible. For operational data (e.g. system logs, logs), shorter retention periods of twelve months or less apply in principle.

Data security
We take appropriate technical and organizational security measures to protect your personal data from unauthorized access and misuse, such as issuing instructions, training, IT and network security solutions, access controls and restrictions, encryption of data carriers and transmissions, pseudonymization, controls.

Obligation to provide personal data
In the context of our business relationship, you must provide those personal data that are necessary for the establishment and implementation of a business relationship and the fulfillment of the associated contractual obligations (you usually do not have a legal obligation to provide us with data). Without this data, we will generally not be able to enter into or perform a contract with you (or the entity or person you represent). Also, the website cannot be used if certain traffic-securing information (such as IP address) is not disclosed.

Rights of the data subject
Within the scope of the data protection law applicable to you and insofar as provided therein (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restriction of data processing and otherwise the right to object to our data processing, in particular those for the purposes of direct marketing, profiling operated for direct advertising and other legitimate interests in the processing, as well as to the release of certain personal data for the purpose of transfer to another entity (so-called data portability). Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example if we are obliged to retain or process certain data, have an overriding interest in doing so (insofar as we are entitled to rely on this) or require it for the assertion of claims. If you incur costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section 3. Please note that the exercise of these rights may conflict with contractual agreements and may have consequences such as the premature termination of the contract or cost consequences. We will inform you in advance if this is not already contractually regulated. The exercise of such rights usually requires that you clearly prove your identity (e.g. by means of a copy of your ID card, where your identity is otherwise not clear or cannot be verified). To assert your rights, you can contact us at the address given in section 1. Every data subject also has the right to enforce his or her claims in court or to file a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (

We may amend this privacy policy at any time without prior notice. The current version published on our website applies.